We offer each of these services individually, but they are often combined as part of an improvement program. From a high level perspective all improvement programs have a similar approach. It is dependent from the situation, if all steps are needed and how the steps are implemented.

Goal Definition

Clear goals for the improvement program are defined and agreed between all involved parties.

Examples:

  1. Achieving a certain Automotive SPICE® level in a project on defined processes in a defined timeframe
  2. Increasing efficiency in development

All goals should be “SMART”: Specific, Measurable, Achievable, Realistic, Time-bound. Sometimes this is easier (first example above), sometimes harder (second example).

Analysis

Analyses identify gaps and areas for improvement. They thus serve as the foundation for improvement. How can you improve if you don’t know where you currently stand?

We conduct analyses and evaluations across all industries, typically based on established standards, such as:

  • Automotive: ISO 26262, Automotive SPICE®, ISO 21434
  • Medical: Medical SPICE, IEC 62304
  • Quality Management: IATF 16949, ISO 9001

Training

Training of employees can be meaningful, e.g.

  • For the management (e.g. to increase awareness)
  • For practitioners

see also:

Implementation of Measures/Piloting

A list of measures is derived from the identified weaknesses. The measures are prioritized and implemented. In addition, the improvement project has to be planned and monitored.

Examples of tasks are (dependent on improvement program):

  • Modelling and testing of processes and their embedding in existing systems
  • Supporting in testing the processes in pilot projects
  • Selection, adaptation and application of suitable tools
  • Piloting in selected projects
  • Coaching in individual special fields, e.g. requirements analysis, software architecture, module tests, …
  • Taking over certain roles in product development (engineering support)

Evaluation

Evaluations are a specific type of analysis. In addition to identifying gaps, they determine a level of quality. They are typically used to check, if improvement measures were effective. A typical example is an assessment based on Automotive SPICE®.

Rollout/Continuous Improvement

Once the effectivity of implemented measures has been proven (by an evaluation) the improved approach can be roled out to the organization.
Typically this is done by

  • Releasing new process versions
  • Training of employees
  • Coaching in projects

How can Process Fellows support?

We can take over tasks in all phases of improvement programs in different roles, e.g.

  • Process improvement manager: planning and monitoring process improvement programs
  • Analyst/certified assessor: performing analysis and evaluations
  • Trainer
  • Consultant: defining and modelling new processes
  • Coach: supporting implementation of new approaches
  • Engineering support: taking over certain roles in product development

Our contribution depends on what an organization is able or willing to do on its own.

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